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Petronas Twin Tower, 50088 Kuala Lumpur

HorseHub Asia Data Privacy Policy

We are committed to protecting the privacy and security of our users’ information. This Data Privacy Policy outlines how we collect, use, store, and protect your personal data, as well as your rights regarding your information when you use our website and services.

1. Collection of Information

Personal Information: We collect personal information that you voluntarily provide to us when you register an account, post a listing, or contact another user. This may include, but is not limited to, your name, email address, phone number, and any other information necessary for the transaction or communication.

Automated Information: We automatically collect certain information when you visit our platform, such as your IP address, browser type, operating system, and information about your usage of our site through cookies and similar technologies.

2. Use of Information

The information we collect is used to:

  • Facilitate the creation of accounts and listings;
  • Enhance and personalise your user experience;
  • Communicate with you about your account or transactions;
  • Provide customer support;
  • Improve our platform and services;
  • Comply with legal obligations.

3. Sharing of Information

With Users: Your contact information may be shared with other users as necessary to facilitate transactions or communications related to listings.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and site analytics.

Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal proceedings or to protect the rights, property, or safety of HorseHub Asia, our users, or others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information stored with us. You can usually manage your information directly through your account settings. If you need assistance, please contact us.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Changes to This Privacy Policy

We may update our Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Data Privacy Policy, please contact us through the platform’s designated contact method.